Deposit and Cancellations

DEPOSIT and CANCELLATIONS

Sometimes appointments have to be cancelled, for many reasons, often unavoidable. Life with small children is unpredictable! I run the Surgery around my day job, and have reduced my medical working hours to ensure I can meet people’s needs without too long a waiting list. I will do my best to see small babies in some evening and weekend slots to keep waiting times down, and will often arrange childcare for more complex situations.

I ask for a 50% non-refundable deposit prior to booking the full consultations (via paypal or bank transfer), with the balance to be paid at the session itself.

If you need to cancel your appointment, please let me know as soon as you can so I can offer the slot to someone else, and your session can be rearranged, with the remaining balance due on your new consultation date.

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